Why the “real cost” matters
Most organizations focus on headline costs such as rent, but the real cost of unused meeting rooms combines direct expenses (rent, utilities) with indirect and hidden costs (employee time wasted, lost revenue opportunity, and cultural impacts). Quantifying these components lets you prioritize interventions—whether policy, scheduling changes, or technology like privacy-first people sensing.
Define: people sensing — technology that detects human presence or movement in a space. Privacy-first people sensing detects presence without capturing identifiable personal data (no cameras, no facial recognition).
What to include in a real-cost calculation
Costs fall into several categories. Include as many as you can measure or reasonably estimate.
- Direct real estate costs
- Rent or mortgage allocated by square foot.
- Common-area maintenance (CAM) fees, property taxes, insurance proportional to room footprint.
- Operational costs
- Utilities (electricity, HVAC), cleaning, and routine maintenance for the room.
- AV and equipment depreciation (projectors, displays, conferencing gear).
- Labor costs
- Time cost of people who reserved or were scheduled to attend meetings that didn’t happen or were underutilized.
- Administrative time for scheduling, rescheduling, and searching for rooms.
- Opportunity and revenue costs
- Alternative uses forgone (innovation space, client meetings, rentable desks).
- Lost productivity from disrupted collaboration or delayed decisions.
- Environmental cost
- Additional energy consumption from HVAC and equipment for unused spaces (can be monetized using energy rates and carbon metrics).
- Intangible costs
- Employee frustration, cultural impacts, and reduced morale—measure through surveys and translate into productivity proxies.
Step-by-step method to calculate cost
Follow a repeatable sequence to go from raw data to an annualized cost number you can act on.
1. Inventory and define time period
Create a list of meeting rooms with area (sq ft), capacity, and typical usage hours. Choose a measurement period (monthly or yearly) for consistent comparison.
2. Measure actual occupancy
Collect occupancy data using one or more methods:
- Calendar analytics (bookings vs. actual attendance).
- Manual counts or surveys.
- Sensor data (occupancy sensors or privacy-first people sensing) to detect presence reliably.
Note: Calendar data alone overestimates utilization because of no-shows and ghost bookings. Sensor-based detection provides ground truth without exposing personal identity when using privacy-first systems.
3. Calculate unused hours
For each room: ScheduledHours = total hours booked during the period. OccupiedHours = actual hours with presence detected. UnusedHours = ScheduledHours − OccupiedHours (include partially used hours proportionally).
4. Compute direct real estate and operational cost
Allocate a per-hour cost for the physical space:
- RentCostPerHour = (Rent_per_sqft × Area) / UsableHoursPerPeriod
- OperationalCostPerHour = (Utilities + Cleaning + Maintenance) / UsableHoursPerPeriod
- RoomSpaceCostPerHour = RentCostPerHour + OperationalCostPerHour
RoomRealEstateCost = RoomSpaceCostPerHour × UnusedHours
Define UsableHoursPerPeriod as total business-operating hours (e.g., 8–10 hours/day × working days in period).