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What is people sensing and what does privacy-first mean?
- People sensing: the use of sensors and analytics to detect human presence, movement, or patterns in physical spaces. Outputs include occupancy counts, flow maps, and usage trends.
- Privacy-first: design and operational choices that minimize personal data collection, prevent re-identification, and give people transparency and control over how sensing is used.
Privacy-first people sensing focuses on aggregate, anonymized, and purpose-limited outputs rather than capturing individual identities or video. The goal is actionable insight without invasive surveillance.
Why employee trust matters
Trust affects behavior and the success of any workplace technology rollout.
- Adoption and engagement: Employees are more likely to accept and use spaces and resources when they feel respected and informed.
- Legal and reputational risk: Poor privacy practices can lead to complaints, regulatory scrutiny, and erosion of employer credibility.
- Psychological safety: Perceived surveillance harms morale, increases stress, and can reduce collaboration.
Investing in privacy-first sensing minimizes these risks and helps the organization realize benefits like improved space utilization, better comfort, and lower operating costs.
Core principles of privacy-first people sensing
- Data minimization: Collect only what’s necessary for the stated objective.
- Anonymization and aggregation: Ensure outputs cannot be traced to individuals.
- Local processing (edge computation): Process raw sensor data on-device where feasible to avoid transmitting identifiable data.
- Purpose limitation: Use data only for the agreed business goals and nothing beyond them.
- Retention policies: Store data for the minimum time needed and delete it securely.
- Transparency and control: Inform employees how sensing works and provide opt-outs or access controls where appropriate.
- Independent validation: Use third-party audits or certifications to verify privacy claims.
These principles are both technical and organizational—technology alone won’t build trust without clear policies and communication.