Workplace: System Modification

1. Scope and Governance

This Statement of Work ("SOW") applies exclusively when Workplace : System Modification services are included in the corresponding Order Form. If the Order Form does not include installation services, this SOW is not applicable.

‍

This SOW is governed by the Order Form and the Agreement (available at Terms and Conditions) of Butlr Technologies, Inc.. The Agreement covers warranty, client responsibilities, service exclusions, and other legal provisions. In the event of a conflict between this SOW and the Agreement, the Agreement shall take precedence, unless explicitly stated otherwise in the Order Form.

‍

2. Service Scheduling

• Scheduling: Servicing must be scheduled at least 14 days in advance to ensure resource availability.
• Service Window: Services will be conducted during standard business hours (Monday-Friday, 8:00 AM to 8:00 PM local time), unless otherwise agreed.

‍

‍

3. Project Goals and Objectives

3.1 Goals

• Adapt the existing Butlr system to meet updated client space layouts or coverage goals.
• Reconfigure devices and system settings to align with the new requirements.

‍

3.2 Objectives

• Relocate sensors and hardware as necessary to accommodate the updated layout or space changes.
• Adjust virtual coverage areas and reconfigure the system to meet the updated goals.
• Verify system operability and ensure functionality after modifications.

‍

‍

4. Scope of Work

4.1 Overview

The Company will modify and redeploy the Company’s system as specified in the Sales Order, which may include physical relocation of sensors and adjustments to system configurations. This includes: 

• Mounting and securely installing sensors and Hives.
• Connecting hardware components for wireless connectivity.
• Performing basic functionality testing to confirm operability.

‍

4.2 Out-of-Scope

Tasks excluded from this Professional Service include:

• Replacement or repair of non-functional hardware.
• Creation of new layouts or designs.
• Major system-wide hardware upgrades.
• Electrical work, including high or low voltage wiring.
• Structural modifications or construction.
• Network configuration, including firewall or security setup.
• Wall patching, painting, or cosmetic repairs.
• Extensive custom software integrations.

‍

4.3 Changes in Scope

• Any changes to the agreed-upon scope of work must be documented in a change order mutually signed by both parties (each, a “Change Order”).
• Change Orders must specify:some text
  • The revised scope of work.
  • Adjustments to pricing, timeline, or other terms.

‍

4.4 Service Exclusions

Unless explicitly stated in the applicable SOW or Order Form, Company does not provide:

• Network configuration, including firewall or security setup.
• Wall patching, painting, or cosmetic repairs post-equipment removal.
• Repairs or servicing for equipment not supplied by the Company.
• Environmental or structural modifications to accommodate equipment.
• Electrical work, including high or low voltage wiring. The Customer is responsible for ensuring electrical readiness and compliance with applicable regulations.

‍

‍

5. Responsibilities

5.1 Company Responsibilities

• Move and reconfigure sensors and other hardware per the updated layout provided by the Customer.
• Adjust system settings to ensure the new configuration meets the desired goals.
• Ensure proper configuration and operability of installed devices.

‍

5.2 Customer Responsibilities

Professional Services are conditioned upon Customer 

• Ensuring uninterrupted site access and availability of utilities (e.g., power, internet).
• Confirming site readiness, including identification of power locations for Hives.
• Facilitating movement of furniture or equipment as necessary for installation.
• Providing a dedicated workspace for Company to stage equipment, store tools, and perform preparatory tasks
• Coordinating any required site access including but not limited to providing any training required for site access, or arranging security escorts.

‍

‍

6. Risk Management

6.1 Identified Risks

• Delays in Site Readiness: Potential for delays if the site is not ready for installation as scheduled.
• Environmental Conditions: Issues related to temperature, humidity, or other factors that may impact adhesive or equipment stability.
• Incomplete Layouts: Delays due to missing or incomplete updated layouts from the Client.
• Access Restrictions: Delays caused by limited or restricted access to the site.

‍

6.2 Mitigation Strategies

• Confirm site readiness at least one week before installation.
• Maintain open communication with the Customer to address emerging issues promptly.
• Have backup solutions for mounting equipment, such as switching from adhesive to mechanical fasteners.

‍

‍

7. Work Breakdown Structure (WBS)

7.1 Preparation Phase

• Confirm updated layouts and site readiness.
• Prepare necessary tools and resources.

‍

7.2 Modification Phase

• Physically move and adjust sensors based on the new layout.
• Reconfigure virtual coverage areas and system settings.

‍

7.3 Post-Service Phase

• Validate system operability.

‍

‍

8. Schedule Constraints

• Professional Services are generally conducted over a 4-day work week to accommodate the team’s travel schedule, allowing one day for arrival and departure.
• Any schedule changes or delays caused by the Customer (e.g., room access issues) may result in adjusted timelines and additional charges.

‍

‍

9. Pricing and Payment Terms

• Pricing for Professional Services is based on the scope of work outlined in the Order Form. It is assumed that the Company will have unfettered access to the site during normal business hours to complete the professional services. Delays or rescheduling due to access issues may result in additional charges. 

• Payment terms are governed by the Agreement.

‍

‍