Workplace: Battery Servicing

1. Scope and Governance

This Statement of Work ("SOW") applies exclusively when Workplace : Battery Servicing  services are included in the corresponding Order Form. If the Order Form does not include installation services, this SOW is not applicable.

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This SOW is governed by the Order Form and the Agreement (available at Terms and Conditions) of Butlr Technologies, Inc.. The Agreement covers warranty, client responsibilities, service exclusions, and other legal provisions. In the event of a conflict between this SOW and the Agreement, the Agreement shall take precedence, unless explicitly stated otherwise in the Order Form.

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2. Service Scheduling

• Scheduling: Servicing must be scheduled at least 14 days in advance to ensure resource availability.
• Service Window: Services will be conducted during standard business hours (Monday-Friday, 8:00 AM to 8:00 PM local time), unless otherwise agreed.

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3. Project Goals and Objectives

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3.1 Goals

• Replace batteries in designated sensors and confirm sensor functionality post-replacement.
• Provide the Customer with a recycling box and instructions for proper disposal of old batteries.

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3.2 Objectives

• Complete battery replacement within the agreed service window.
• Conduct basic operational checks to verify sensor functionality post-replacement.

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4. Scope of Work

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4.1 Overview

The Company will perform battery servicing and basic system verification post replacement as specified in the Order From. This Includes: :

• Perform on-site battery replacement for designated Butlr sensors.
• Conduct basic verification of sensor operability post-replacement.
• Provide a battery recycling box with a shipping label for the Customer’s convenience.

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4.2 Out-of-Scope

Tasks excluded from this Professional Service include::

• Replacement of non-designated or faulty devices.
• Network configuration or system-wide troubleshooting.
• On-site disposal or recycling of batteries.

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5. Responsibilities

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5.1 Company Responsibilities

• Replace batteries in designated sensors and perform basic operability checks.
• Provide a recycling box with a shipping label for battery disposal.
• Report service completion and sensor status to the Customer.

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5.2 Customer Responsibilities

Customer responsibilities are outlined below:

• Ensuring uninterrupted site access and availability of utilities (e.g., power, internet).
• Confirming site readiness, including identification of power locations for Hives.
• Facilitating movement of furniture or equipment as necessary for installation.
• Providing a dedicated workspace for Company to stage equipment, store tools, and perform preparatory tasks
• Coordinating any required site access including but not limited to providing any training required for site access, or arranging security escorts.
• Following instructions provided for battery recycling or disposal.

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6. Risk Management

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6.1 Identified Risks

• Site Access Delays: Delays due to restricted or unavailable site access.
• Environmental Constraints: Challenges due to unsuitable site conditions.

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6.2 Mitigation Strategies

• Pre-Service Checks: Confirm site readiness and access before the scheduled service.
• Proactive Communication: Maintain regular updates with the Customer on site requirements and preparations.

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7. Schedule Constraints

• Any schedule changes or delays caused by the Customer (e.g., room access issues) may result in adjusted timelines and additional charges.

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8. Pricing and Payment Terms

• Pricing for Professional Services is based on the scope of work outlined in the Order Form. It is assumed that the Company will have unfettered access to the site during normal business hours to complete the professional services. Delays or rescheduling due to access issues may result in additional charges. 

• Payment terms are governed by the Agreement.

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