1
min. read
Written by:
The Butlr Team
July 30, 2020
How Butlr pivoted to fight COVID-19
1
min. read
Written by:
The Butlr Team
July 30, 2020
Bultr, is a startup that uses infrared cameras as a non-invasive way to manage store security, air conditioning and lighting.

Excerpt from World Economic Forum, in collaboration with TechCrunch.

By using passive infrared sensors to detect only body heat, the sensors don’t know who you are — only where you are and where you’re heading. The tracking stops as soon as you leave the sensor’s range, like when you leave a store.

The technology is in high demand. Butlr says it’s delivering its technology to some 200,000 retail stores, not least because it’s far cheaper than the more privacy-invading — and expensive — alternatives, like surveillance cameras and facial recognition.

But when the pandemic hit, most of those stores closed — as effectively did entire cities and nations — to counter the ongoing threat from of COVID-19. But those stores would have to open again, and so Butlr got back to work.

Butlr’s co-founder Honghao Deng told TechCrunch that it began retooling its technology to help support stores opening again.

The company quickly rolled out new software features — like maximum occupancy and queue management — to help stores with sensors already installed cope with the new but ever-changing laws and guidance that businesses had to comply with.

Deng said that the sensors can make sure no more than the allowed number of people can be in a store at once, and make sure that staff are protected from customers by helping to enforce social distancing rules. Customers can also see live queue data to help them pick a less-crowded time to shop, said Deng.

All these things before a pandemic might have sounded, frankly, a little dull. Fast-forward to the middle of a pandemic and you’re probably thankful for all the help — and the technology — you can get.

Read more here

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